Steven E. Mollohan, CIC, CRIS, AU Steven has been the owner and president of Georgetown Insurance Agency since 1988.
President at Georgetown Insurance Agency
Steven started his career in the insurance industry as a commercial insurance underwriter in 1977 after graduating with honors from the University of Rhode Island with a bachelor’s degree in economics. He is a licensed property/ casualty adviser in Massachusetts and a licensed property/ casualty producer in MA, NH and RI.
Steven believes that continuing education in the industry is vital and he has been an Associate Underwriter (AU) since 1980 and a Certified Insurance Councilor (CIC) since 1983. His expertise is in insuring small to medium sized businesses with a specialty in providing comprehensive coverage for automobile garages, contractors, and restaurants. Steven specifically understands the unique coverage needs of contractors and has earned the Construction Risk Insurance Specialist (CRIS) designation.
Steven lives in Derry, NH with his wife Susan. They enjoy visiting family and friends, travel, skiing, cycling, yoga, hiking, dancing, singing and gardening.
Stacey Mollohan Croteau, CIC, CRIS, CISR Stacey rejoined the agency in 2008 as a producer and vice president. As Steven’s daughter she grew up at Georgetown Insurance working part time during high school and college. After graduating with a bachelor’s degree in business administration from the Whittemore School of Business and Economics at the University of New Hampshire she became a personal lines underwriter for a regional insurance company.
Vice President, Licensed Agent at Georgetown Insurance Agency
She has been a Certified Insurance Service Representative (CISR) and licensed agent in MA and NH since 2004 and a Certified Insurance Counselor (CIC) since 2010. She understands the unique coverage needs of contractors and is a Construction Risk Insurance Specialist (CRIS). She enjoys helping customers with personal insurance plans, working with classic and antique car enthusiasts and developing insurance packages for many types of main street businesses.
She lives in southern NH with her husband, Mike, daughters, Addie & Violet, & black lab, Ty, where she enjoys taking family ski trips and traveling.
Peggy Smith Peggy is the agency's office manager and has been the commercial lines service representative for 5 years. During the 30 plus years she has worked at the agency, she has had extensive dealings with personal lines clients as well, helping them determine the coverage they need to best protect their families. Peggy has lived in Georgetown since high school, actively participating in the community over the years as secretary of the PTA, a Youth Soccer volunteer, and through the Food Pantry at her local church. She particularly enjoys being able to walk to work every day, rain or shine, stopping to chat with neighbors that she passes on the sidewalk.
Office Manager at Georgetown Insurance Agency
Dee Zelenka, CPIA Dee joined the Georgetown Insurance staff in 1998 as a customer service representative and producer having been in the insurance industry since 1986. He attended Marietta College graduating with a BA in management psychology. Dee is a licensed Property & Casualty Broker in Ma. He is a Certified Professional Insurance Agent (CPIA) which enhances his ability to efficiently create & distribute effective insurance programs for clients. He is now a full time sales agent serving both personal and business clients. Though Dee has a broad understanding of many insurance products he specializes in insuring small to medium sized restaurants and auto repair garages and collision centers. He currently lives in Groveland with his wife, Carolyn. He enjoys reading, playing and watching sports and spending time with his family at their home in Round Pond, ME.
Licensed Agent at Georgetown Insurance Agency
Treva Cassidy, CISR Elite, ACSR Treva has been with our agency since 2006 as a customer service representative specializing in personal lines service. She is a licensed Property & Casualty Broker, a Certified Insurance Services Representative (CISR) and an Accredited Customer Service Representative in Commercial lines (ACSRC). Treva grew up in the Merrimack Valley and is very familiar with the area allowing her to help homeowners properly insure their most valuable asset. She is a big fan of Boston Sports teams and enjoys a day in the city for a ball game. Treva loves to take out her boat with her husband to go freshwater fishing and spends lots of time at the beach in the summer. Treva also loves classic cars and is an expert in insuring them. She regularly attends classic car shows so look for her under the Hagerty tent at Mann Orchards in Methuen, MA and at Moo's Ice Cream in Salem, NH in the Summertime!
Customer Service, Licensed Agent at Georgetown Insurance Agency
Melissa Gilbo, CISR Elite Melissa joined Georgetown Insurance Agency in 2007 as a customer service representative specializing in personal lines insurance with an expertise in writing classic and antique car insurance. She is a licensed Property & Casualty Broker in MA and a Certified Insurance Service Representative (CISR). Melissa is very familiar with the Georgetown area and community; she currently lives in Georgetown with her husband and her two sons and has lived in Georgetown for most of her life. She graduated from Georgetown High School and attended Merrimack College obtaining her BS degree in Business Management. Prior to working at the Agency, Melissa worked at Electric Insurance Company starting as a customer service rep and working her way up to team leader. This prior experience and knowledge as well as her passion for the customer, involvement in the community, and continued education in the insurance industry has made her a very valuable addition to our team.
Customer Service, Licensed Agent at Georgetown Insurance Agency
Susan Mueller, CISR Elite Susan has been working at Georgetown Insurance as a customer service representative since 1995. She graduated from North Shore Community College with a degree in Business Administration. She is a Certified Insurance Service Representative (CISR) and a Licensed Personal Lines Broker. Susan grew up in Boxford, lived in Georgetown for 20 years, and now resides in Bradford. Having been in the insurance industry since 1982 she has the knowledge and experience to provide the highest level of service to our customers. She is a fan of Nascar, likes to read, and loves animals- especially dogs.
Customer Service, Licensed Personal Lines Agent at Georgetown Insurance Agency